Our policy describes the way that we collect, store, use, and protect your personal information. You have automatically accepted this policy when you signed up for an Account. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.
Throughout this policy, we use the term “Personal Information” to describe information that can be associated with a specific person and can be used to identify that person.
1. PERSONAL INFORMATION COLLECTION
1.1. When you visit the ATP t/a CNPAY Global Company Limited website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.
1.2. If you open an account, we collect the following types of information from you:
o Contact information – your name, address, phone, email, and other similar information.
o Corporate information – all of the details on the company that you are associated with for the account
o Financial information – the bank and bank account numbers that were used to send funds into the account you created or to send funds out
1.3. Before permitting you to use our Account Service, we require you to provide additional information we will use to verify your identity and address such as your date of birth, passport, utility bill or other information. We may also obtain information about you from third parties such as identity verification services.
2.1. When you access our website, we may track how our website is used, and may place small data files called “cookies” on your computer.
2.2. We send a “session cookie” to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
2.3. We also use longer-lasting cookies for other purposes such as to display your email address on our sign-in form so that you don’t need to retype the email address each time you log in to your account.
2.4. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your
use of our website. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.
3. PERSONAL INFORMATION PROTECTION
3.1. We store and process your personal information on extremely secured dedicated servers, and we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable government regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to complete their job responsibilities.
4. USE OF PERSONAL INFORMATION
4.1. Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
o provide the services and customer support you request;
o process transactions and send notices about your transactions;
o resolve disputes, collect fees, and troubleshoot problems;
o prevent potentially prohibited or illegal activities, and enforce our Account Terms and Conditions
5. SHARING INFORMATION WITH BANKS AND FINANCIAL PROVIDERS
5.1. To process your payments, we may need to share some of your basic company corporate information with the person or company that you are paying or that is paying you.
5.2. If you are paying for goods or services, we will provide the payee and his bank with your account name and account address to help complete your transaction with the seller.
5.4. Regardless, we will not disclose your detailed bank account information to anyone except with your express permission or if we are required to do so to comply with a subpoena or other bank compliance process.
6. SHARING INFORMATION WITH OTHER PARTIES
6.1. We may share your personal information with:
o Members of the ATP t/a CNPAY Global Company Limited corporate family – to provide joint content and services (like registration, transactions, and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services, and communications.
o Service providers under contract who help with parts of our compliance and accounting systems Our contracts dictate that these service providers only use information in connection with the services they perform for us and not for their own benefit.
o Financial institutions that we partner with to jointly create and offer solutions.
o Law enforcement, government officials, or other third parties when
o we are compelled to do so by a subpoena, court order, or similar legal procedure
o we need to do so to comply with Cyprus law
o we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.
o Other third parties with your consent or direction to do so.
6.2. ATP t/a CNPAY Global Company Limited will not sell or lease any information to third parties for their marketing purposes.
7. CONTACT US ABOUT PRIVACY QUESTIONS
If you have questions or concerns regarding this policy, you should contact Customer Support directly.